Then apply for this credit to be converted into cash … The airline is also in the process of introducing automated refunds for travel agencies but at the moment travel agencies … I like to periodically check my bookings, just in case of problems like this. When I sign in to view my booking, a full refund is offered to my Wizz account (plus a 20% bonus), and there's a … If there is a … The website says within 60 days, but has anyone got refund within that time frame? The passengers are provided with a full value of the payment for the cancelled flight in addition to the 20% of the total fare in the Wizz account. ... Ryanair is offering free moves or refunds … I will make sure to update this page once I have received the refund on my card. Their email to me as well as their website say you can either rebook, get 120% credit to use within 2 years, or get 100% refund to credit card. Answer 1 of 15: Wizz Air cancelled a flight from Croatia to Germnay due to COVID-19. Wizz Air offers domestic and international charter flights. Wizz Air says refund-dodging accusations are 'nonsense' Save Wizz says it will be back to 80% of pre-coronavirus levels by the end of the year Credit: Steve Parsons Thanks in advance Wizz Air I had a quite similar situation but worse in terms of experience. Please note that Wizz Air notifies affected passengers about any flight changes via WIZZ mobile application push, email or text messages, which go directly to the contact details of the reservation owner and are relevant for all passengers under the given booking. Wizz Air prompts on the site explain to get a refund you must: 1. This service provides ultimate flexibility for organizations looking to carry groups of up to 239 passengers, with the peace of mind of being able to choose the service, route and schedule that best suits their needs. We would like to reassure all of you that even if it might take longer than usual, all submitted claims and refund requests after the flight(s) cancelled by Wizz Air will be handled. Wizz Air has suspended flights from the UK to Italy, Romania, Bulgaria, Latvia, Lithuania and Austria on December 21 and 22. I unfortunately paid via bank transfer, so chargeback is not an option. Many airlines are having trouble processing refunds, including Air Canada and British Airways, but this is a ridiculously long time. I discovered the change by myself. The schedule change is a full day later. Wizz Air has not notified me. Other than this, the passengers are facilitated with two free telephone calls. Wizz Air promises that all claims will be considered and customers will receive a refund for canceled flights as soon as possible. First convert into Wizz Air Credit at 120% 2. Important information for passengers on delayed/cancelled flights! 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